Thank you for consistently providing the best customer service. Jessica continues to do phenomenal work. Above all, we appreciate everything you do for us. We just found out that you came by to check on our home during Hurricane Irma and you drained our water for us. You could have charged for this, but you didn't. We are simply amazed by your customer service.
Excellent family business. Thank you for the wonderful job. The pool and the deck are beautiful. We also appreciate the complimentary pool service with so much going on with the new home. Pleasure working with you!
The Andersons - Palm Coast, FL
Raszl priced this job well, and the results are as described. The job was completed as scheduled and I am absolutely thrilled with the results. I highly recommend them!
Mrs. Lupien - Cinnamon Beach
Since our pool was built in 1978 we did some research and visited three pools completed by Raszl. We targeted those pools that were older and had challenges, leaks, lots of demo required, etc. We had a massive leak and the surface had a lot of micro cracks with a ton of bleached out areas. Previous refinishes had almost covered the spa jets and the surfaces bulged around the lights and steps. Ray's crews came in, chipped away all the hollow spaces, removed the older tiles, sealed the pool, put an under layer on and then the final mating. Ray explained every step in the process very thoroughly and he was very good at giving schedule estimates. They were filling the pool eight work days after they started. The pool systems worked perfect, the leaks were fixed and the color was exactly what we had asked for.
The Whitchers - Palm Coast, FL
I am very happy with both my pool enclosure and my pool resurfacing. Ray and staff are responsive and informative. I would definitely recommend Raszl if you want quality work and a job done right the first time!
Mrs. Brown - Palm Coast, FL
Very pleased with your service, everything went well with the custom pool, deck, and landscaping. Also, Ray and Kim are professional pool people - I will highly recommend them to others.
Mr. and Mrs. Vaccaro - Palm Coast, FL
Kim and Ray Razl built us the finest pool and spa we've ever owned. Their prep, shell, finish work and screen enclosure are second to none. We've owned three pools in three different homes in Palm Coast and this pool is second to none. These are quality people of integrity and we've never considered any other pool contractor to do our work.
Laoshi Wil - Palm Coast, FL
We love our new pool finish! Your company's professionalism and promptness were a *breath of fresh air* in the aftermath of Hurricane Matthew. Thank you again.
Dr. and Mrs. Carmichael - St. Augustine, FL
We have only the best to say about Raszl!!! Our experience, having you build our pool, far exceeded our expectations! We can honestly say we never had any issues and our pool, patio, and spa are gorgeous!
Alan and Pamela M. - Hammock Beach, FL
Beautiful job, Ray and Kim. Done exactly as described in Ray's presentation. We had total confidence in you throughout the process. Our lanai pavers are not only beautiful, they are durable and they drain well. We are very pleased. Job well done!
Mr. and Mrs. Goldacker - Palm Coast, FL
We are so pleased with our poool/paver renovations. ALL of the workers were prompt and professional. The craftmanship showed pride in their ability, not just doing another job. The area was left clean and we feel you went above and beyond to make us happy. Good luck with your business.
Mike & Nancy
The old saying is true..."you get what you pay for"..., and even though we did pay a little more vs. other builders, we are extremely happy that we used Raszl for our backyard renovation project to add a spa to our existing pool, plus expand our deck area and screen. This renovation was not a simple job, but the results were beautiful, on-time and a great value.
Ray is very hands-on, knowledgeable, conscientious and honest. No shortcuts... do it right. And, he was constantly on top of the job to make sure that work was proceeding well with his core group of direct employees, including doing some of the work himself. I had heard horror stories about other builders subbing the work out to other contractors, never to be seen again. But, not the case with Raszl, plus Kim did an excellent job to help us out originally with our design, color and style choices, and then with her follow up to make sure that all was proceeding OK, including answering our frequent questions.
I'm a very satisfied Raszl customer and don't hesitate in recommending them for a new or renovation pool/spa project
Mike B. - Palm Coast, FL
I would like to take the time to thank you for the great job you did resurfacing my swimming pool. You removed the old tile, and then removed the old pool surface below the old tile so there's a smooth transition from the new pool surface into the new tile. You repeated this process around the existing mosaics, steps, skimmer, and pool lighting. You checked the pool for areas where the old pool surface had separated from the concrete pool shell, and removed that material down to the concrete so the new surface would be in full contact with the pool structure. The new Sunstone Pebble Surface called Cove Blue Pearl is beautiful and a lot smoother to the touch than the old surface that we had in the pool, and my wife loves that because it won't ruin her swim suit when she rubs against it or sits on the steps at the one end of the pool, and as we all know, if the wife is happy, everybody's happy. So at this time I would like to thank all of you at Raszl Pools for the professional way you worked with us, coming out to our home to show us all the selections you have in tiles and surfaces so we could actually see what looks good at our house.
Mr. & Mrs. Stodola - Palm Coast, FL
We are so happy that you were our pool builder. We interviewed others but you were the most responsive. We love the tile you recommended. The space was a challenge and you were very creative and handled the special code for the fence. Best of all your personality was friendly and warm so we feel like friends. Thanks.
Mr. & Mrs. Yovitch - Palm Coast, FL
Kim and Ray are true professionals, from creative design to our finished product, we would choose Raszl Pools again and are very happy. Raszl is the best!!
Mr. & Mrs. Unger - Palm Coast, FL
Extremely pleased with the timely completion of my pool. Fully satisfied with service and extra effort given by Ray personally. Thank you for a job well done.
Ms. DeCarlo - Palm Coast, FL
We are very happy that we went with Raszl Pools and Spas. Other pool builders that we looked at have hidden costs that are not part of their pool build proposals. With Raszl they took care of all the costs such as: replacing the grass, final survey and inspection that others make the home owner pay. Another thing that we liked was that they do the little things that benefit the home owner in their pool like a drain in the skimmer that keeps the water from overflowing in a heavy rain when you may not be at home. The real testimony came from the inspector when he mentioned to me that with Raszl he does not have to worry about any shortcuts or poor workmanship in the structure of the pool. Another is that the owner (Ray Raszl) is hands on with the building process, which gives me peace of mind. Kim Raszl was great with the presentation of pool options available to us on her laptop. It helped us pick out the design and she brought about 25 different tile selections for us to look at that helped match colors. They have been in the business of building pools for over 14 years and the experience showed in the final product.
All went well. Thank you. The pool is beautiful! Screen is the bomb! Service is great.
Mr. and Mrs. Monroe - Palm Coast, FL
As usual excellent job. Ray is hands-on and his team is second to none. That was pool #2 from Raszl, will let you know on the next one. There is only one pool builder in Florida - Raszl!!!
Mr. and Mrs. Hertzog - Palm Coast, FL
Your company did a great job! We appreciate your professional approach from start to finish. Kim was helpful in picking colors and Sherri Lee does a great job in the office. We love Ray as he always responded to our questions and concerns. Jessica is the BEST at pool service and putting up with our various phone calls. Thank you!
Mr. and Mrs. Giarretta - Palm Coast, FL
Hello Kim & Ray, The reason for this email is that I want to say what a fabulous worker Jessica is. She goes over and above with our pool service. She works very hard to get our pool to run well. She is also a pleasure. Our Raszl swimming pool and spa are my favorite part of Florida!! I am avid swimmer and use it 5-6 days a week for laps. Anyway, I just wanted you to know about Jessica and how good she is.
Doreen and Ric - Palm Coast, FL
Kim and Ray are very professional and are interested in creating a pool for the customer. Their crew of workers are also very professional, timely, and efficient. Ray faced several challenges during this pool renovation but was able to find solutions and most importantly able to problem solve these issues. Raszl Pools are the best! It was a pleasure to do business with Ray and Kim.
Mr. and Mrs. Wulff - Palm Coast, FL
From the time we first met both of you for the initial design, you were very professional and accommodating with our requests. You walked us through all phases of the project and gave us a realistic date of completion. You did what you said you were going to do when you said you were going to do it.
Too often these days I deal with contractors that make promises and they don’t follow through. When we wanted to make changes throughout the process your team acted as if nothing was a problem. Whatever we wanted, you all smiled and were happy to take care of it.
Your crews were very respectful, a pleasure to work with and cleaned up on a daily basis as much as possible throughout the construction phases. Everyone cared about the work they were doing. They didn’t cut any corners and the end results really show that! It was great to see such owner involvement as well!
We are extremely happy with our jacuzzi/pool/paver deck and sailfish at the bottom! It all is absolutely beautiful!!! We have recommended you to family and friends in our community. You are welcome to show potential clients our pool and I would be glad to speak with anyone about our experience with Raszl Pools.
Brandon & Diane Risley
Flagler Beach, FL
Just a word or two to express how delighted we are with our new pool, spa, and deck. Kim did a great job designing and planning a wonderful addition to our new home. Ray and his crew did a great job. He answered all the questions we had during construction and spent many a long hour getting things done. Everything was coordinated nicely with the gas and landscaping companies, and with a minimal effect on the surrounding yard. The results are perfect.
Mr. and Mrs. O'Mara - Palm Coast, FL
All of your staff were very professional, friendly, and courteous - a pleasure to deal with. We appreciated how you kept us informed throughout the process. Your whole company was very customer-centric! Thank you for creating a beautiful spa for us - we will enjoy it for years to come.
Margaret & Dana Pettingell - Palm Coast, FL
We love our pool and summer kitchen renovation! Raszl Custom Pools and Spas did an absolutely fantastic job! The hands-on, personal touch by Ray and Kimberly Raszl show how much pride they took in their work. If it were not perfect by their high standards, the team of Ray, Kimberly, and Brian would continue working until it was so. We as the homeowners never had to oversee the work for we knew the job was going to be accomplished professionally, neatly, and would exceed our expectations. We cannot thank the Raszl team enough! We are so pleased with the gorgeous results and are enjoying our beautiful pool and summer kitchen! We definitely give Raszl Custom Pools and Spas our highest recommendation.
Bob & Carol Olsen - Palm Coast, FL
The installation of the pump in such a timely fashion is really appreciated. Recently I have been fluctuated by poor service from so many. It refreshing to find that there is still a company that knows what service means. Thanks so much
Jim Griffin - Palm Coast
Our pool is beautiful - wow - thanks to Raszl! Everyone who worked on it was professional, polite, and particular...and neat..
The follow up - getting the water chemically adjusted and the pool brushed down every day and educating us, was done very professionally by Jessica. The entire experience was great - we would recommend Raszl 100%!!
Mr. & Mrs. Anderson - Palm Coast, FL
Many things impressed me about your company.
The first was when Ray came to give me an estimate about replacing the tile around the pool since there has been a loss of water for a good amount of years. Ray knew what the cause of the water leakage was, and when the tile was removed, there were the cracks as previously explained by Ray.
The process of scheduling the job and ordering the tile went as it should without any delays.
The workman were knowledgeable, and answered all of my questions and as they performed their job of demolition, clean up, and installation of the new tile.
My wife and I are certainly pleased with our “new” pool, and a special thanks to Ray and Kim for their attention to detail.
Mr. & Mrs. Lamperti - Palm Coast, FL
Working with you was a pleasure. Your professional, honest, inspirational, passionate approach to business gave us the confidence that we selected the perfect company to build our pool and lanai.
Please feel free to continue to bring new clients to our home to look at the wonderful results of your excellent planning, terrific suggestions, expert knowledge and hard work. If anyone would like to speak with a very happy Raszl customer, please give him or her our number.
Ron and Sandi Walker - Palm Coast, FL
Just wanted to update you about how well our pool deck is performing. It dries quickly and the puddling was eliminated. You were correct, when there is some dirt (we are still working on having the flat part of the roof replaced) it can either be hosed or lightly brushed off. We couldn't be happier. Looks really nice and we are very pleased that we had it done!
Rose Andrek - Palm Coast, FL
The Raszl pool company is the most reliable, prompt, courteous, and knowledgable people we have ever dealt with. The work was done on time and to our complete satisfaction. If we ever needed pool work done again we would not consider using anyone else.
Karl and Ingrid Krautsheid - Palm Coast, FL
I just wanted to send a very special thank you to you for getting the issue resolved with our pool heater. I also want to let you know what a wonderful help Jessica is. She has been so good in trying to resolve our issue. She always called me back, kept me updated and did her best. We can not ask for better service. It meant alot to us, also, Ray, that you personally came out to our house last weekend to check things out. I know how busy you are.
We have been in our house 2 years now and I must say my favorite part of Florida is the beautiful pool and spa that you built for us! Thank you so much!
Doreen and Ric - Palm Coast, FL
Best pool builder in the county.
Mike H. - Palm Coast, FL
Job was well planned; took time going over tile and pavers; work started off on time; job finished on time; excellent cleanup. The end result was fabulous! It exceeds our expectations and we both love it. 100 percent positive feedback from neighbors, friends, and family. Would recommend Raszl to anyone.
Want to comment on quality of work: the wall, pavers, and screening were installed very professionally and the wall and screen seem to be the best built in the neighborhood. Our summer kitchen is probably our favorite. It looks great and we use it all the time.
The McCarthys - Palm Coast, FL
Working with Ray, Kim, and the skillful people at Raszl Pools was a very good experience. As they creatively designed my pool, patio, and spa area, they listened to my ideas and implemented a beautiful space for leisure and recreation that I get excited about every time I look out my sliding doors or sit around the fun fire pit. They worked hard all week during construction and after hours most nights to get the job finished on time, and followed through with any problem solving and my training weeks after it was finished. I wholeheartedly recommend the Raszl company for exciting pool design and professional execution.
Ormond Beach, FL
Thank you so very much for all that you've done. Thank you for responding to our concerns and treating our home with respect. There's a reason you're in business for as long as you've been. I wouldn't have wanted anyone else to assist in constructing our pool. I know this is not the end of our relationship. You are wonderful!
Palm Coast, FL
I interviewed five different pool companies and at your interview before I even got the price you were our choice - you are head and shoulders above the rest. You made the process stress-free and then once you started the work it went perfectly. Nothing could have been better than choosing and working with you, I recommend you 100+++%. Thank you for making my dream come true.
Port Orange, FL
We want to thank you so much for the absolutely beautiful pool and spa that you created and built for us. It truly feels like we are in a vacation paradise. You have been such a wonderful company to work with, the very best around. You were terrific through every phase of the process. You are like family and we will miss you. We wish you all happiness and success always.
Rich and Doreen M.
Palm Coast, FL
We recently built a home in Grand Haven and after a lot of research, we selected Raszl Pools to build our pool and our pool deck. From start to finish and beyond, Kim, Ray and the entire Raszl team exceeded our expectations. Their knowledge, professionalism and dedication to quality work puts them far above the rest! Kim and Ray helped us build our dream pool by providing suggestions and creating 3D pictures so we could actually visualize what the completed pool would look like. Ray was onsite every day and the crew was always professional, reliable and kept the site neat. Not only are Kim and Ray excellent to work with, they deliver a quality product and they continue to provide world class service even after the construction process.
Kristin and Glen G.
Palm Coast, FL
I used Raszl as part of our Lanai expansion project in conjunction with "Design Construction" (GC) which included the installation of a 750 gallon spa and all the equipment. Ray and his crew did a great job. The spa is a pre-formed shell by San Juan pools.
Joseph G. & Rose C.
Palm Coast, FL
I've dealt with Raszl Pools, and always been pleased by their service.
Palm Coast, FL